Contact & Support
Stuck on something, or just want to talk through whether GameLedger is right for your venue? We're a small team and we read every message.
Email us
The fastest way to reach support is email. Whether you're an existing venue with a question about reservations, your game library, payments, or billing — or a prospect evaluating the platform — write to:
Expected response time
We typically reply within one business day (Monday–Friday). GameLedger serves venues in the UK, Europe, Asia, and the Americas, so if you write outside our working hours we'll get back to you as soon as we're online.
What to include
To help us help you faster, please tell us:
- Your venue name (if you already have an account).
- What you were trying to do and what happened instead — a screenshot is worth a thousand words.
- The booking reference or affected date/time, if it's about a specific reservation.
Privacy & data requests
To exercise your data-protection rights or ask how we handle your information, see our Privacy Policy. Requests can be sent to the same support@gameledger.io address.